Your tickets, history and profit are visible only to you, unless you're a private-beta Slack member (see Private beta in Slack below). There are no public profiles, and we never ask for your sportsbook login.
- Screenshots you upload on the web are stored privately, only you can open them, and they're deleted 30 days after the ticket settles.
- Screenshots you posted in Slack stay in Slack.
- Our team can't see your ticket screenshots.
- If you attach a screenshot to a support chat on purpose, the people on our support team can view that one attachment, and every view is logged.
Private beta in Slack
Private beta: if you're a private-beta Slack member, your tickets are shared with the other beta members on the tracker and in #sweats. In Slack, say "keep my tickets private" to stop #sweats callouts.
Crews are free during the beta. Nothing is shared with a crew until you share a ticket, and your stake and payout stay hidden unless you show them. Screenshots and your sportsbook are never shared.